Give us your input
When it comes to evaluating our performance, there is rarely anything more effective than your feedback. At West Bloomfield Health & Rehabilitation Center, we collectively strive to deliver Five-Star rated care and amenities. In an ongoing effort to perform at the highest satisfaction level, we ask that you take a moment and share your thoughts.
You may either Write a Direct Review on our website, or you may Write a Third Party Review through a site like Caring.com.
Thank you for your constructive feedback, our team greatly appreciates your valued input.
March 12, 2022
Staff was wonderful, very clean facility, they took care of all my mom’s needs. I highly recommend it to others. Samar Malouf was so friendly, professional and making sure mom is ok. 6 STARS FACILITY.
Feb 26, 2022
Our experience at West Bloomfield was wonderful. The staff was very warm and attentive at every level of care. Our patient received kind,compassionate and prompt service. The admission officer answered every question and asked every question that was important to our case. Samar Maloof, made herself available for questions and information, appropriate referrals if she could not help me. She was very approachable and professional. Katie, the NP offered to answer questions for us even after we were discharged. The nurses aids and the nurses were friendly and made our patient’s stay more bearable. The rooms were cleaned daily, and if there was anything we needed we had a quick friendly response. The OT and PT staff took special care with our patient being sensitive to his health limitations. The food was delicious and well above hospital food standards. I would recommend this place to anyone in need of this type of service.
January 17, 2022
My 90 year old mother has been admitted to West Bloomfield Health and Rehab many times this past year. Samar Malouf and every other staff member that we and my mother have had contact with has been so helpful and caring. Every question and concern has been addressed with a positive outcome. Hopefully, Mom will not be back soon, however, if she is, I am confident that Samar and the rest of the staff will be taking good care of her.
December 27, 2021
I just want to say thank you to everyone (Administrators, Front Desk, PT, Culinary, Nurses, etc.) at WBHR. My 90 year old mother has needed to be there several times in the past year and has had all positive experiences. I’d especially like to thank Samar Malouf. She is a very kind, compassionate and caring person. She is a pleasure to deal with. She always has the paperwork filled out and explains everything thoroughly to make the process quick and easy. Anytime we need anything or have questions she is always happy to help. If my mother ever needed help again, we would not hesitate to have her return to WBHR.
David C Wind
December 22, 2021
I want to commend Samar Malouf for her assistance in admitting my mother to WB Health & Rehab. She had all the documents prepared and fully explained them and answered all my questions with a friendly disposition. She is a great facilitator and representative of the facility.
June 19, 2021
I would like to thank the staff at WB Rehab for taking care of my mom. A special thankyou to Samar Malouf for always trying her best to put you and your loved one at ease. Shes the best!
Then there is the front desk staff and the physical therapist and social worker and the whole team! Truly caring and passionate and make sure the resident feels at home.
A 6 star if i could !
May 28, 2021
WFirst of all, I thank Samar Malouf our “Angel on Earth” at West Bloomfield Rehab. My sister Liz and I brought my mom in for care and we were met in the lobby by Samar. He beautiful smile immediately calmed us down. My mom is almost 90 and cannot see or hear very well. She was frightened since we could not go to her room with her so Samar took her laptop back to her room and let us Facebook Messanger talk with her. I cannot thank Samar enough for all the great efforts she took to comfort my mom, my sister, and me.
I emailed Samar a few days later to ask her to check on my mom. She responded to my email with a phone call and connected me with the rest of my mom’s team. She has been so supportive during this difficult time that I must thank her and the entire staff at West Bloomfield Health and Rehabilitation Center!!!
Thank you Again Samar
May 27, 2021
When my family member/resident at this facility had an unexpected visit to the ER, Samar Malouf was very helpful with questions about what happens next. She’s a great asset to you business.
July 29, 2020
I am 97 years old, I love my room ,all the accommodations, and the staff . I highly recommend this facility to all my loved ones. I am so pleased with the virtual visit , it made me connected with my family during this pandemic. Samar Malouf at the Admission was so kind and helpful , her dedication is so valuable and appreciated.
June 01, 2020
My mother was admitted to rehab in April 2020 with multiple fractures. Due to an unidentified medical condition, she was unable to speak. The staff was wonderful. I heard from at least one staff member a day about her condition and concerns they had. We were able to have zoom calls with my mom whenever we made the request. We were not able to be with her due to the corona virus but the staff did everything they could to help us feel connected and to be appraised of her condition on a daily basis. During this very difficult time, I was thankful that she was in a place that made family a priority. I can’t thank them enough for making my mother’s last days comfortable and peaceful.
Feb 04, 2020
I’ve been here approximately one month, it is outstanding in every way. Everyone is kind, it’s very clean and response time is great. I’ve been in many facilities before and they didn’t come close to the service that I receive here . I would highly recommend to a loved one , a close friend and know that they would been taken care of . I wish to thank everyone who works here and God bless them all.
Jan 20, 2020
I visited a dear friend during his stay here and was so impressed by the care and concern everyone exhibited, from the wonderful woman at the front concierge desk to the nurses and the general staff. Any request I made for him was quickly addressed and fulfilled . The facility has beautiful grounds and is very clean, bright and inviting. There were special events and decorations during the holidays, which made the stay for my friend seem more like home. I highly recommend West Bloomfield Health & Rehabilitation Center to anyone anticipating the need for a top-notch facility for recovery and rehab.
Oct 2, 2019
I don’t typically write reviews, but felt compelled in this case. West Bloomfield Nursing Center provided outstanding care to my mother during her 2 week stint there. She’s moving around her house better than I can ever recall. Well done staff.
Sept 25, 2019
The level of care and compassion my mother received was over the top. Dedicated and patient, the nurses, aides and therapist accommodated all of her needs. Everyone went out of their way to make my mom feel safe and comfortable. I was confident leaving her in their most capable hands. – I wholeheartedly recommend West Bloomfield!
Sept 15, 2019
This was a first class facility for my post hip replacement treatment. I was uncomfortable about the process going in, but everyone at West Bloomfield made me feel at ease. I am walking around better than I have in 20 years. – The food was delicious, too! Added bonus.
March 28, 2018
I would give this nursing center five stars. The care was great and the rehab was the best. I would of never thought I would be this happy about a nursing facility after hearing bad experiences from other people I know. If you need a place for rehab , check this place out!
February 20, 2018
My father had an excellent rehabilitation stay at this wonderful caring facility. He had very complicated and complex medical problems. My father could not be happier with the care, services, food, nurses, aides and other staff. The facility full time doctor was an expert in care of the elderly and was fantastic. He said that she cared for him as though he was her own father. At the same time she was able to get him through his rehabilitation while managing his many serious medical problems.
Pamela E Becker
My Father lived at West Bloomfield Health & Rehabilitation Center for the last year of his life and the care was extraordinary. Every person who works at the community takes pride in the patient’s care. The continuity of staff throughout the year was superb and of the nurses and aides were so competent, loving and thoughtful. Thank you for make my my Father so welcome and comfortable.